Questions, answered.
Getting started
How long is the trial, and do I need a card?
Fourteen days, and you don't need a card. If you don't subscribe, the account becomes read-only. You can still read, print and export everything.
How do I move my existing cases in?
Paste a CNR, import a spreadsheet, enter a bar number, or take a photo of a page of your diary. We read the page into rows, and you check them. You can also add matters not yet filed, with no CNR. Past hearings and legal deadlines come in with each case. We add nothing until you press Import.
Which courts does it cover?
You can add matters in district and sessions courts, the High Courts and the Supreme Court. Tribunals work too: NCLT, NCLAT, DRT, DRAT, CAT, NGT, RERA, consumer forums, ITAT, GSTAT and labour courts. Tools for a specific court, like court complexes and fee schedules, start with Delhi. Holiday calendars are ready for Delhi, Maharashtra and the national list.
Which devices does it run on?
The phone and tablet apps run on Android today. We plan an iPhone version. The web app works in any modern browser. We made the client portal for phones.
Daily use
Where does e-Courts data come from?
Every night we fetch the cause list and supplementary lists by CNR. We show each change on one screen for you to check. Nothing changes your diary until you confirm it. You can also add matters not yet filed, with no CNR.
Does it work without internet?
Yes. We built the phone app to work offline. Tomorrow's board, today's brief and the outcome sheet all work with no signal. We save everything you enter on the phone. We send it when you are back in range.
How do legal deadlines work?
We keep them apart from ordinary tasks. We work them out from the starting event, the rule and the court's holiday calendar. We remind you 30, 14, 7, 3 and 1 days before, and on the day itself. From seven days before, we tell the partners too. No one can snooze a legal deadline. To dismiss one, a second person must approve.
Can I tell clients what happened without typing a message?
Yes. Record the outcome and we draft a message in the client's language. That can be Hindi if that is their language. You check it and send it with one tap, by WhatsApp, SMS or e-mail. We use WhatsApp only for clients who have agreed to it. Everyone else gets SMS or e-mail. We save every message to the case.
The assistant
Can the AI tell me the law?
No, and that is on purpose. It picks out directions and dates from the orders on your file. It always shows the page it used. It will not say what the law is. That is your job and your responsibility.
What can “Ask this file” see?
Only the documents on that file, and only what your role is allowed to read. A clerk can see less, and the screen says so. We log every question and answer on the file.
Does it create tasks or change dates by itself?
Never. We show directions from an order as suggested tasks. You tap to create them. We read the next date from the order. If you change it, we log your change.
Data, access and security
Who can see my cases?
Only the people your firm allows, by role and by file. Our staff can't read case data. The database does not let them open your tables. If you want our help, you give us access for a limited time. We log that support session.
Can my clerk see everything?
No. A clerk sees less. A client's identity shows as “Hidden”, and privileged notes never reach the clerk's device. You can limit interns and outside experts even more. Give them only named cases or one set of documents, with an end date.
Can I keep a file away from a partner?
Yes. Only the people named on a restricted file can see it. We don't add partners on our own. Reports count restricted files but do not name them.
Where is my data stored?
You choose your firm's region when you register. It cannot change after that. The privacy notice tells you where we keep data, who can see what and for how long. It also tells you how to reach the grievance officer.
What happens if a phone is lost?
Remove the device from the web app. The next time it connects, it deletes all data stored on it before it shows anything.
Money and billing
What happens if I stop paying?
Your account becomes read-only. You can still read, print and export every file. We never hold back a client's file over unpaid fees. That is true for our fees and for yours.
Can clients pay online?
Yes. The client portal has a Pay now button. Indian firms use Razorpay for UPI, card or netbanking. US firms use Stripe. A payment counts only when the payment company sends a signed confirmation. A click alone never marks it paid.
Does it do GST invoices?
Yes. It handles forward and reverse charge, invoice numbers in strict order with no gaps, part payments and receipts. Mark money you spend for a client as a pure agent cost or a recharged cost. You cannot add a markup to a pure agent cost.
Can I export to Tally?
Yes. For each period we make a Tally XML file (ledger masters and vouchers), a QuickBooks IIF file and a Xero manual-journal CSV. We record client money as a liability. The same period always gives the same file. So importing it twice changes nothing.
Connections
Is there an API?
Yes, a read-only API. Each key reaches only what you allow. Webhooks tell you about outcomes, new cases, invoices, payments and documents. We show a key only once and store it in scrambled (hashed) form. We sign every webhook. Webhooks never carry a note or an identity document.
Is there a US version?
Yes, we have built a US pack. It has FRCP, FRAP and FRBP timing with the Rule 6 rollover. It has New York and California limitation periods. It also has IOLTA three-way reconciliation, LEDES export and PACER import. Our focus today is Indian firms.